Arising Restoration (“we”, “us”, “our”) operates the website https://arisingrestoration.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Information you give us. When you submit a contact or estimate request form, we collect the details you provide, such as your name, phone number, email address, service address, and a description of the restoration work you need.
- Automatically collected information. Like most websites, our servers record standard log data such as IP address, browser type, referring page, and the dates and times of visits. Cookies and similar technologies may be used for basic site functionality, security, and anonymous analytics.
How we use your information
- To respond to your inquiry and provide quotes for water, fire, mold, and storm damage restoration services.
- To schedule and perform services, and to communicate with you about work in progress.
- To keep records required for insurance claims and business accounting.
- To maintain the security, performance, and reliability of our website.
We do not sell or rent your personal information.
Sharing your information
We may share information with service providers who help us operate our business and website (for example, website hosting, email delivery, and spam filtering), and with insurance carriers or adjusters when you ask us to assist with a claim. We may also disclose information where required by law.
Cookies
Cookies are small text files stored on your device. We use them to remember form entries, keep the site secure, and understand general traffic patterns. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended.
How long we keep your information
Form submissions and related correspondence are retained only as long as needed for the purposes described above, or as required for legal, insurance, and accounting obligations.
Security
Our site is served over encrypted HTTPS connections and we take reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. Contact us using the details below and we will respond as required by applicable law.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact Arising Restoration using the contact form on our website.